Privacy policy.

Effective Date: October 27th, 2025
Last Updated: October 27th, 2025

1. Introduction

Welcome to The Define Session (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, sign up for our classes or events, or interact with us online or in person.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and payment information (if applicable)

  • Emergency contact information (if provided for in-person classes)

Non-Personal Information

  • Browser type and version

  • Device information

  • IP address and location data

  • Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your information to:

  • Register and manage your bookings for Pilates classes or events

  • Process payments and send booking confirmations

  • Communicate updates, schedule changes, and promotions

  • Improve our website and customer experience

  • Comply with legal or regulatory requirements

You may opt out of promotional communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Service providers (e.g., Squarespace, payment processors, email systems) who assist in operating our business

  • Legal authorities, if required by law or to protect our rights

All third-party service providers are required to protect your information in compliance with Canadian privacy standards.

5. Cookies and Analytics

Our website may use cookies or similar technologies to improve your browsing experience, track usage, and analyze site performance.

You can adjust your browser settings to disable cookies, but some parts of the site may not function properly as a result.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.

While we take these precautions, no method of data transmission over the internet is completely secure.

8. Your Rights and Choices

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Withdraw consent to the use of your information (subject to legal or contractual restrictions)

To exercise these rights, contact us at the email below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your information, please contact us at:

The Define Session
Nova Scotia, Canada
connect@thedefinesession.com
www.thedefinesession.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.